All Systems Operational
Uptime over the past 90 days. View historical uptime.
FTAPI Cloud Systems
Operational
Notification Services
Operational
Software Download Server (software.ftapi.com)
Operational
Virus protection
Operational
FTAPI SecuFlows Advanced
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Oct 26, 2026
Completed -
The scheduled maintenance has been completed.
Oct 26, 18:24 CET
Oct 26, 18:24 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 17:30 CET
Oct 26, 17:30 CET
Scheduled -
As part of our ongoing security maintenance, we will be updating our services to version 4.69.1. The new version is a patch release that addresses a known security advisory (CVE-2026-114820).
No action is required on the side of our customers, and we do not expect any downtime for our users.
Oct 26, 17:06 CET
No action is required on the side of our customers, and we do not expect any downtime for our users.
Oct 26, 17:06 CET
Oct 25, 2026
No incidents reported.
Oct 24, 2026
No incidents reported.
Oct 23, 2026
Completed -
The scheduled maintenance has been completed.
Oct 23, 17:27 CEST
Oct 23, 17:27 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:45 CEST
Oct 23, 16:45 CEST
Scheduled -
As part of our ongoing security maintenance, we will be updating the configuration of our services. The change is preventive and addresses a known advisory (CVE-2026-91403).
No action is required on the side of our customers, and we do not expect any downtime for our users.
Oct 23, 16:30 CEST
No action is required on the side of our customers, and we do not expect any downtime for our users.
Oct 23, 16:30 CEST
Oct 22, 2026
No incidents reported.
Oct 21, 2026
Resolved -
This incident has been resolved.
Oct 21, 14:23 CEST
Oct 21, 14:23 CEST
Update -
Our cloud infrastructure provider has confirmed that the underlying storage issue has been fixed. In addition, the mitigations we applied on our side have handled the remaining load spikes without impact. All SecuTransfer environments are operational and have been stable since. We"ll still monitor the situation further
Oct 21, 13:31 CEST
Oct 21, 13:31 CEST
Update -
We have applied mitigations to reduce the impact of the recurring interruptions caused by the storage issue at our cloud infrastructure provider. All affected SecuTransfer environments are currently available and we are monitoring them closely. The provider is still working on the underlying issue, so short interruptions remain possible until it is resolved. Next update within one hour or as soon as the provider confirms a fix.
Oct 21, 13:20 CEST
Oct 21, 13:20 CEST
Update -
We continue to see short, recurring interruptions on part of our hosted SecuTransfer environments. The cause is an ongoing storage infrastructure issue at our cloud infrastructure provider. Each interruption lasts several minutes and ends with the affected instances recovering automatically.
We remain in close contact with our provider, who is working to resolve the underlying infrastructure issue, and we are testing mitigations on our side to reduce the impact of further interruptions.
We will post the next update as soon as the provider confirms a fix or within the next two hours, whichever comes first. We apologize for the inconvenience.
Oct 21, 12:47 CEST
We remain in close contact with our provider, who is working to resolve the underlying infrastructure issue, and we are testing mitigations on our side to reduce the impact of further interruptions.
We will post the next update as soon as the provider confirms a fix or within the next two hours, whichever comes first. We apologize for the inconvenience.
Oct 21, 12:47 CEST
Update -
We remain in close contact with our cloud infrastructure provider as they work to resolve the underlying infrastructure issue.
Some customers may continue to experience degraded performance or service interruptions. We are closely monitoring the situation and will provide further updates as soon as new information becomes available.
We apologize for the continued inconvenience and appreciate your patience.
Oct 21, 11:53 CEST
Some customers may continue to experience degraded performance or service interruptions. We are closely monitoring the situation and will provide further updates as soon as new information becomes available.
We apologize for the continued inconvenience and appreciate your patience.
Oct 21, 11:53 CEST
Monitoring -
The infrastructure issue at our cloud provider has been mitigated, and all affected FTAPI Cloud instances are now back online.
Our team is closely monitoring the systems to ensure that all services are functioning correctly and remain stable.
We will provide a final update once normal operations have been fully verified.
We apologize for the disruption and thank you for your patience and understanding.
Oct 21, 11:42 CEST
Our team is closely monitoring the systems to ensure that all services are functioning correctly and remain stable.
We will provide a final update once normal operations have been fully verified.
We apologize for the disruption and thank you for your patience and understanding.
Oct 21, 11:42 CEST
Investigating -
We’re currently experiencing degraded performance issues with for a subset of customers . Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Oct 21, 11:28 CEST
Oct 21, 11:28 CEST
Oct 20, 2026
Resolved -
The issue caused by the underlying infrastructure of our cloud provider has been resolved.
All affected FTAPI Cloud instances are back online, and normal service availability has been restored.
We apologize for any inconvenience caused and thank you for your patience and understanding.
Oct 20, 17:36 CEST
All affected FTAPI Cloud instances are back online, and normal service availability has been restored.
We apologize for any inconvenience caused and thank you for your patience and understanding.
Oct 20, 17:36 CEST
Monitoring -
The infrastructure issue at our cloud provider has been mitigated, and all affected FTAPI Cloud instances are now back online.
Our team is closely monitoring the systems to ensure that all services are functioning correctly and remain stable.
We will provide a final update once normal operations have been fully verified.
We apologize for the disruption and thank you for your patience and understanding.
Oct 20, 17:10 CEST
Our team is closely monitoring the systems to ensure that all services are functioning correctly and remain stable.
We will provide a final update once normal operations have been fully verified.
We apologize for the disruption and thank you for your patience and understanding.
Oct 20, 17:10 CEST
Update -
We remain in close contact with our cloud infrastructure provider as they work to resolve the underlying infrastructure issue.
Some customers may continue to experience degraded performance or service interruptions. We are closely monitoring the situation and will provide further updates as soon as new information becomes available.
We apologize for the continued inconvenience and appreciate your patience.
Oct 20, 16:42 CEST
Some customers may continue to experience degraded performance or service interruptions. We are closely monitoring the situation and will provide further updates as soon as new information becomes available.
We apologize for the continued inconvenience and appreciate your patience.
Oct 20, 16:42 CEST
Update -
We identified the problem to be caused by the underlying infrastructure of the cloud provider.
Oct 20, 16:11 CEST
Oct 20, 16:11 CEST
Identified -
The issue has been identified and a fix is being implemented.
Oct 20, 15:27 CEST
Oct 20, 15:27 CEST
Investigating -
We’re currently experiencing degraded performance issues with for a subset of customers . Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Oct 20, 15:20 CEST
Oct 20, 15:20 CEST
Oct 19, 2026
No incidents reported.
Oct 18, 2026
No incidents reported.
Oct 17, 2026
No incidents reported.
Oct 16, 2026
No incidents reported.
Oct 15, 2026
Completed -
The scheduled maintenance has been completed.
Oct 15, 19:53 CEST
Oct 15, 19:53 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:00 CEST
Oct 15, 19:00 CEST
Scheduled -
We will update our service to version 4.69.0.
No downtime is anticipated during the scheduled maintenance window.
In rare constellations, up- or downloads may need to be restarted.
No further action is required from customers.
You will find news and the recent features for this rollout on our website at https://support.ftapi.com/en/article/ftapi-version-4690
Oct 8, 15:09 CEST
No downtime is anticipated during the scheduled maintenance window.
In rare constellations, up- or downloads may need to be restarted.
No further action is required from customers.
You will find news and the recent features for this rollout on our website at https://support.ftapi.com/en/article/ftapi-version-4690
Oct 8, 15:09 CEST
Oct 14, 2026
No incidents reported.
Oct 13, 2026
No incidents reported.
Oct 12, 2026
No incidents reported.